In addition to serving as GM of Lifewire, Tim writes much of the complex troubleshooting content on the site and has for more than a decade.
Tim has been professionally installing and servicing technology for over 30 years and writing about it for over 20. He's done everything from building computers for clients, to running tens of thousands of feet of networking cable, to administering servers that operate one of the biggest consumer goods distribution networks in the country.
Working for that long with technology users taught Tim how to communicate with real people about complicated topics, making his jump into technology journalism and education a natural next step.
Prior to leading and writing for Lifewire, Tim was a Systems Engineer for Target Corporation. Before that he sold, installed, and serviced networking equipment for a small telecommunications company. Tim is also a technology consultant, focusing on small and medium-sized businesses. He is the author of Windows 8 Basics in 30 Minutes.
Tim has also been featured as a technology expert online, on the radio, and in several national print publications.
Tim attended school at a public university in the US where he completed courses in computer science and business technology. After college, Tim earned a number of certifications and completed additional courses in the computer support, networking and telecommunications fields.
"I very much enjoy helping people find solutions to their problems. It's very rewarding being approached by someone with an issue and then being able to help them solve it. Even better is when I can educate people to solve and prevent technology problems themselves!"
If you need some more help with something I wrote on Lifewire, check out my Get More Help page. There you can find out more about my Help Me! post on Facebook, a daily conversation where you can ask myself and other experts for help with your tech troubles. I also recommend several really good tech support forums if you'd rather do that.
If you have something that does not require a reply, like a comment, some feedback, a review request, etc., feel free to send me an email at firstname.lastname@example.org. Thank-you emails, especially, are always appreciated!
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